Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you use our taxi services across the Mornington Peninsula and surrounding areas.
1. Information We Collect
a. Personal Information
We may collect the following details when you make a booking or contact us:
- Name
- Phone number
- Pickup and drop-off locations
- Email address (if provided)
- Payment information (Processed securely through reliable providers)
b. Non-Personal Information
We may collect data that does not identify you directly, such as:
- Browser type
- Device information
- General location (non-precise)
- Website usage statistics
2. How We Collect Information
We gather information in the following ways:
- When you book a taxi online or by phone
- When you fill out forms on our website
- When you contact our customer support
- Through cookies or similar tracking technologies on our website
3. How We Use Your Information
Your information helps us deliver reliable and efficient services, including:
- Processing taxi bookings
- Sending booking updates or confirmations
- Providing airport, hotel, corporate, wedding, event, and parcel transfers
- Improving website performance
- Enhancing customer experience
- Maintaining safety and security
We do not sell or rent your information to third parties.
4. Sharing Your Information
We may share your information only when necessary, such as:
- With drivers assigned to your booking
- With secure payment processors
- When required by law or government authorities
- To prevent fraud or ensure safety
All partners follow strict privacy and data security standards.
5. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve browsing experience
- Remember your preferences
- Analyse website performance
You can disable cookies at any time through your browser settings.
6. Data Security
We take strong measures to protect your information from:
- Unauthorised access
- Misuse
- Loss or alteration
We use secure systems, encryption, and limited access controls to keep your data safe.
7. Your Rights
You may request the following at any time:
- Access to the data we hold about you
- Correction of inaccurate information
- Deletion of your personal data (where legally permitted)
- Withdrawal of consent
To make a request, simply contact us using the details provided below.
8. Third-Party Links
Our website may link to external websites. We are not responsible for their content, privacy practices, or policies. Please review their privacy policies before sharing any information.
9. Children’s Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Mornington Peninsula 24×7 Taxis
Phone: 1300 386 408
Email:mornington.peninsulataxis2020@gmail.com
